Online Customer Care (CRM) GTU IDP project

CRM is the abbreviation for customer relationship management. CRM entails all aspects of interaction that a company has with its customer, whether it is sales or service-related.  CRM is often thought of as a business strategy that enables businesses to:

How CRM is Used Today

While the phrase customer relationship management is most commonly used to describe a business-customer relationship, however CRM systems are used in the same way to manage business contacts, clients, contract wins and sales leads.
CRM solutions provide you with the customer business data to help you provide services or products that your customers want, provide better customer service, cross-sell and up sell more effectively, close deals, retain current customers and understand who the customer is.

Technology: Asp.Net,C#,MS Sql
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Compiler Design Assignment : 2


Q-1  element Left recursion from Grammar :
E->E+T|T
T->T*F|F
F->(E)|id
Explain Left Factoring technique with suitable example.
Q-2) element ambiguity from Grammar
            E->E+E|E*E|(E)|id
Q-3) What is FIRST and FOLLOW of grammar symbol?
Q-4)What is recursive decent parser? explain with example merits and        demerits.
Q-5)explain following term:
            1.LL(1):
            2.Handle:
3 .Handle Prunning:
4.Variable prefixes:
5.Clossure:
6.Goto Table:
7.LR(0)items: 
Q-6) Define operator Grammar with their advantage
Q-7)Define LR parser with advantage. Which LR technique is most useful?
Q-8)What is shift reduce parser?explain concept that arise in the shift reduce parseing.

Q-9)What are the advantage of the context  free grammer
Q-10)Explain in details the table driven predictive parser with example.


 

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